Dear Tim, @tim_cook
I am frustrated by the fact that Apple appears to be neglecting the Pay sector of your business. It was very exciting but I have some issues with it, probably vendor issues, but one which I think Apple should pursue.
- Some McD’s don’t even know they have it. I have to tell them to pick up the reader and bring it close to me so I can pay. I’ve seen one case where it was attached to the table and they couldn’t bring it closer
- Some HomeD’s have it and I’ve used it to pay thousands of dollars in transactions. The store close to me, even though e-Pay is on the terminal, doesn’t know what e-Pay is and when I tried it, it didn’t work.
- And there are some retailers terminals, who after using Apple Pay, require my Debit card pin, and here is the best part, wait for it… Print out a receipt for me to sign, for a ten dollar purchase.
Please help these lost souls…